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Privacy & sociale media/externe platforms

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De websites van de ACM en ACM ConsuWijzer dragen niet actief bij aan het delen van uw persoonsgegevens met anderen. Maar als u gebruik maakt van de ‘Deel deze pagina’-knoppen op deze websites, dan bestaat de mogelijkheid dat het sociale mediakanaal waarop u deelt, deze als ‘interesse’ aan uw profiel toevoegt. Social media ACM Voor onze …

Privacy & Social Media

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The websites of ACM and ACM ConsuWijzer do not actively share your personal data with third parties. However, if you use any of the ‘Share this page’ buttons on our websites, then there is a possibility that the social-media channel on which you share that information may add that information as an ‘interest’ to your profile. Social Media and ACM …

Privacy statement (Facebook)

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ACM ConsuWijzer is the consumer information portal of the Netherlands Authority for Consumers and Markets (ACM). The Facebook page ‘ACM ConsuWijzer’ is operated by ACM. If you would like to know how ACM/ConsuWijzer handles your privacy and social media, please find more information here: https://www.consuwijzer.nl/privacy and Privacy and social …

Martijn Snoep

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Since September 1, 2018, Martijn Snoep has been the Chairman of the Netherlands Authority for Consumers and Markets (ACM). Mr. Snoep obtained his law degree from Erasmus University Rotterdam. Until his appointment at ACM, he worked at De Brauw Blackstone Westbroek for 28 years. Operating from both their Amsterdam and Brussels locations, Mr. Snoep …

Our duties

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The Netherlands Authority for Consumers and Markets (ACM) is charged with: competition oversight; sector-specific regulation of several sectors; enforcement of consumer protection laws. Our objective is to ensure that markets work well for people and businesses. ACM enforces the rules that apply to businesses by combating unfair practices, and by …

Our oversight style

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Our oversight style is the way the Netherlands Authority for Consumers and Markets (ACM) carries out its tasks. The effect of our actions is central. Imposing sanctions on the violators is not our sole objective. We also wish to tackle the underlying causes of those violations, and to prevent repeat offenses. To that end, we are able to choose …

Our Agendas

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In its Agendas, the Netherlands Authority for Consumers and Markets (ACM) announces what topics it will focus on. Consumers and businesses thus know what they can expect from us. But we also like to know what you expect from us. That is why we welcome responses to our Agendas when they have been published. We call that the consultation period. …

International cooperation

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The Netherlands Authority for Consumers and Markets (ACM) work closely together with fellow regulators and other agencies outside the Netherlands. Consumer problems and business problems do not stop at the border. The Netherlands has an open economy. International trends and developments greatly influence our economy. Cooperation is focused on the …

Annual reports

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ACM publishes all of its annual reports on a dedicated website. You can find all of our annual reports below. 2023 Annual report 2022 Annual report 2021 Annual report 2020 Annual report 2019 Annual report 2018 Annual report 2017 Annual report 2016 Annual report 2015 Annual report 2014 Annual report 2013 Annual …

Hoe kan ik veilig een spambericht opslaan en uploaden?

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Om uw klacht over e-mail spam goed te kunnen onderzoeken, is het nodig dat u het bericht via een upload naar ons zendt. Alleen dan kan de ACM zien welke weg het bericht heeft afgelegd en wie de échte afzender is. Want de afzender is niet altijd degene die het lijkt te zijn. Uploaden kan niet via een mobiele telefoon of tablet. Deze optie biedt uw …

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